Terms and Conditions

These terms apply to villa enquiries, quotations and reservations arranged through PrivaVillas. Mandatory consumer rights that cannot legally be excluded remain unaffected.

Sending an availability form is free and does not create a reservation or an obligation to pay. A booking is confirmed only after availability and the full price are confirmed in writing, the guest accepts the applicable terms, and the required deposit is successfully received.

Property descriptions, included services, occupancy limits, taxes and any additional charges will be stated in the written booking offer. The offer takes priority if it expressly varies a general term on this page.

Unless the written offer says otherwise, a 20% deposit secures the dates and the remaining 80% is due 30 days before check-in. The total price, currency, included taxes and any optional charges will be disclosed before payment.

Payment requests are issued through an official Stripe-hosted checkout link. PrivaVillas does not collect or store full payment-card details on this website and will never ask a guest to send card details by email, message or telephone.

The lead guest must be at least 18, provide accurate contact and party information, comply with the villa rules and lawful instructions, and ensure the number of guests does not exceed the confirmed occupancy. Commercial events, parties, pets or additional visitors require prior written approval where applicable.

Guests may be responsible for loss or damage caused by their party beyond reasonable wear and tear. Any security deposit or damage authorisation must be disclosed in the offer before booking.

Guest cancellations are governed by the Cancellation and Refund Policy. Date or villa changes are subject to availability and may change the price.

If a confirmed villa becomes unavailable for reasons within our control, we will offer a reasonably comparable alternative or refund the amounts paid for the affected reservation. This does not limit rights that apply under mandatory law.

Nothing in these terms excludes liability where exclusion is prohibited by law. Subject to mandatory rights, PrivaVillas is not responsible for losses that were not reasonably foreseeable when the booking was made or for disruption caused by events outside reasonable control, such as extreme weather, transport interruption, government action or utility failure.

Please report an issue promptly during the stay so it can be investigated and, where possible, corrected. Formal complaints may be sent to privavillas@gmail.com.

The final governing-law, competent-court and alternative dispute-resolution details will be inserted after the operator registration is complete. Mandatory protections of the guest's country of residence remain unaffected where applicable.